Sunday, November 22, 2015

Writer's Journey Terms and Conditions 2022.


AGREEMENT TO WRITERS JOURNEY TERMS & CONDITIONS: By submitting your payment for a residential workshop or retreat to Writers Journey you are agreeing to all terms and conditions listed below.
 
RESPONSIBILITIES: Writers Journey exercises reasonable care in making accommodation, local transport and sightseeing arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Writers Journey accepts no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or any other cause beyond their personal control. It is therefore imperative that you purchase comprehensive travel insurance and notify Writers Journey of your policy number before you travel. Writers Journey reserves the right to cancel or change itineraries, or substitute services without notice and to decline to accept or retain any participant at any time.
TOUR PRICE – Local adjustments. Tour prices unless noted, are based on land rates and rates of exchange in effect at the time of arrangements. All rates are subject to change without prior notice. Should the rates go up or down prior to departure, an adjustment will be made. As all services are contracted and prepaid on a group basis, no refunds can be granted for any pre-booked accommodations, services or events which are not used. If you deviate from the tour, no consideration can be given to a refund for unused services.
CANCELLATION TERMS: Any cancellation must be made in writing (email). Cancellation charges are as follows: cancellation 60 – 90 days before commencement of course: 40% of cost; cancellation 59 – 30 days before commencement of course: 65% of cost; cancellation less than 30 days before commencement of course: 100% of cost. In exceptional circumstances, the charge may be negotiated, however accommodation and local transport costs will still need to be covered if no one can take your place.  If Writers Journey is working in partnership with a third party operator, the third party operator's cancellation conditions will apply. If a course is under subscribed we may cancel; in this case a full refund (including deposit) will be made.
PASSPORTS: For international travel it is your responsibility to ensure that your passport is up to date and that you supply us with your name exactly as shown in the passport. Writers Journey generally provides information re visa requirements but it is up to you to meet the necessary visa requirements for the country you are travelling to.
HEALTH REQUIREMENTS: Please advise us of any existing health conditions and make sure you carry sufficient medication for any medical conditions. Writers Journey reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants. Writers Journey will do the utmost to assist in the case of an emergency but is not responsible for the costs of any medical treatment or the quality of medical care, or lack thereof, you may receive while on the trip. It also your responsibility to make sure your travel vaccinations are up to date. Writers Journey will not have liability regarding the provision of medical care of any illnesses or accidents that occur before, after or during the course of the tour. 

COVID-19

Acknowledgment

Due to the ongoing Covid-19 pandemic, you acknowledge and agree that in using our services and during the Tour:

  1. you participate in the Tour at your own risk;
  2. we cannot guarantee that you will not become infected with the COVID-19 virus and you undertake the full risk of going on the Tour under such circumstances; and
  3. you understand that your risk of becoming exposed and/ or infected by the COVID-19 virus may result from the actions, omissions or negligence of yourself and others.

Cancellations and Postponements

If your Tour needs to be cancelled, amended or postponed due to COVID-19 restrictions, then:

  1. you may re-book your Tour for any of the next available dates less any unrecoverable services (such as pre-paid internal flights or services); and
  2. you may re-book your Tour for any of the next available dates less any unrecoverable services (such as pre-paid internal flights or services); and
  3. your Deposit can be held in credit and be transferred or used towards any other Tours to be rebooked within three years of your cancellation.

 We will use reasonable commercial endeavours to notify you of any cancellations, amendments or postponements of your Tour through email, however you acknowledge that it is your responsibility to ascertain whether your Tour can still go ahead at the set time.

Any refund issued to you under this clause will be your sole remedy for a postponement, amendment or cancellation of your Tour and we will have no further liability to you in respect of any cancellation or postponement of your Tour for any reason. 

Waiver

During your Tour, you may be required to comply with certain health and safety requirements of the places you are travelling to, including overseas countries (COVID Safe Protocol). You agree that you will use best endeavours to comply with any relevant COVID Safe Protocols, including where required by relevant government authority laws and regulations:

  1. wearing a face covering or a mask;
  2. maintaining any social distancing; and
  3. any other requirements that may be implemented by the relevant government authorities.

You agree to release and hold us harmless from any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to you and/or property that may arise in any way in connection with

  1. any exposure and/ or infection of the COVID-19 virus at the Tour organised by usor
  2. your breach of any COVID Safe Protocols while you are on your Tour. 

You understand that this release discharges us from any liability or claim that you may have against us with respect to any injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, the Tour

Vaccination Requirement

You acknowledge and agree in signing up for a Tour that some Tours, or specific events or sites taking place within a Tour, may require evidence of a COVID-19 vaccination prior to attendance (Vaccination Requirement). You release us from any liability for any failure by you in attending part or all of your Tour due to an inability to fulfill any Vaccination Requirements.

DISCLAIMERS

We will use all due care and skill in providing to you a booking and advisory service for your travel needs. However, subject to the Limitation of Liability clause below, we will not be responsible for or liable to you or any co-travellers for any of the following during or as a result of your Tour:

  1. any injury or illness;
  2. any loss or damage to property;
  3. any cancellation or alteration to your booking made by a third party supplier;
  4. your displeasure with any aspect of your Tour;
  5. the omission of any aspect of your Tour by a third party supplier;
  6. any component of your Tour which you book or which is booked for you by someone else;
  7. your failure to obtain country visas or inoculations, whether recommended by us or not;
  8. your passport having expired or having an insufficient remaining validity period;
  9. the suitability of your flight bookings; and
  10. any changes to your itinerary during the Tour which is outside of our control (including weather-related cancellations or postponements).

You indemnify us against any liability that we may have to third party suppliers as a result of any failure on your part to make a payment or for any damage or injury that you may cause during the course of your attendance at the premises or venue of the third party supplier. 

MEDICAL ISSUES

You warrant that you do not have any pre-existing medical conditions or disabilities (Medical Issues) that will affect your ability to participate in the Tour. If you have any Medical Issues, you should consult with a health professional as to whether the Tour is appropriate for you prior to your booking. You are solely responsible for ensuring that you are medically capable of attending the Tour. You acknowledge and agree that we are not responsible for and are not able to take any action for you if medical services are required while you are on your Tour, including the attendance of any doctor, paramedics or ambulances, and that it is your responsibility to ensure your own health and safety.

Notwithstanding anything else in these Terms we are not liable for any injury, death, damage or loss caused or due to any Medical Issues that occur during your Tour.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not responsible for any loss, damage, expense or liability suffered by you or any other third party and caused or alleged to be caused directly or indirectly as a result of your Tour booked through us.

Subject to the below, any condition or warranty which would otherwise be implied in these Terms are excluded. 

Our liability for breach of a guarantee conferred by the Australian Consumer Law is limited, in the case of services, to any one of the following as determined by us:

  1. the supplying of the services again; or
  2. the payment of the cost of having the services supplied again.

If there is a problem our services caused by a breach of these Terms by us (Omission), and you have notified us within 24 hours, then to the maximum extent permitted by law our liability arising from, or in connection with, the Omission will be limited to the face value of the booking purchased by you. 

TRAVEL INSURANCE

To avoid you incurring loss as a result of your travel, we have a strict policy that all of our customers (and any co-travellers) who will engage in international travel must hold appropriate and adequate travel insurance. We also strongly recommend travel insurance for domestic travel. If required, we can refer you to a supplier of travel insurance or arrange travel insurance for you at your cost. We reserve the right to not accept a booking request or to not make a booking for international travel for any customer who indicates that they will not take out travel insurance or who has failed to provide evidence of their travel insurance when requested by us. 

AMENDMENTS TO THESE TERMS

We may alter these terms and conditions at any time, subject to posting the revised terms and conditions on our website and/or notifying you by email or otherwise at least 72 hours before the alteration is made.

ENTIRE AGREEMENT

These Terms contain the entire understanding and agreement between you and us in respect of its subject matter.

JURISDICTION

These Terms are governed by the laws of New South Wales, Australia.

Updated March 18, 2022. 

If you have any questions please contact Writers Journey